Archive for January, 2011

Technology and client relationships

January 13th, 2011 by Jim Cotterman

This links to an interesting analogy that begins with the debate on the iPhone and does one stay with AT&T or migrate to Verizon.  It then shifts to a very pertinent lesson about client relationships – A lawyer is like an iPhone.  The first part is a debate that will evolve as more details of Verizon’s offering unfold and the strengths/weaknesses of the two systems and their underlying infrastructure are explored in greater detail.  The second part on client relationships is instructive.  Linking the two is illustrative of the concern — Is the service provider really listening?

Timekeeping is still important

January 4th, 2011 by Jim Cotterman

Some have suggested that good timekeeping habits are well established in a profession, 1) schooled for nearly four decades in the basics of fiscal hygiene, 2) and well assisted by sophisticated and mobile technology.  Yet in this announcement we are reminded again, that constantly working on the fundamentals is as important in law as it is in sports.